Email support
partners@stockovaa.comBest for anything about your account, a payout or a tracking question. Works from any timezone.
Partner support
Support that answers
Every partner gets the same support, wherever you are and whether this is your first referral or your five hundredth. Use whichever route suits what you need.
- Email from anywhere
- Tickets tracked in your dashboard
- Phone for anything urgent
Three ways to get an answer
Use whichever suits what you need. Anything involving money or an account change is best in writing, so there is a record on both sides.
Live chat
Available in your dashboardSign in and open the chat from any screen in the partner dashboard.
Phone support
+234 707 222 2315Fastest for something urgent. This is a Nigerian line, so international call charges may apply.
Our office is in Lagos, Nigeria, and office hours are Monday to Friday, 9:00 to 18:00 WAT. Email and in-dashboard tickets are the right route from another timezone, because they do not depend on catching us awake.
We aim to reply to email within one working day. Tickets raised inside the dashboard are tracked and never lost in an inbox.
Most tickets are one of these three
Telling us which one it is, and giving us the reference, usually turns two emails into one.
Tracking and attribution
A referral that did not land, a link that looks wrong, or a customer who says they used your link.
Payouts and bank details
A withdrawal that has not arrived, a change of account, or a question about currency conversion.
Account and compliance
Verification, tax documentation, what you may say in an advert, and closing an account.
Send us a Message
Tell us what you need and we will come back to you by email.
Already a partner? Opening a ticket from inside the dashboard attaches your account automatically, which is faster. Sign in.
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