Privacy Policy
What we collect about you as a Stockovaa partner, why we collect it, who else sees it, how long we keep it, and the rights you have over it.
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Stockovaa Technologies ("Stockovaa", "Company", "we", "us" or "our") is committed to protecting the privacy and personal data of our Partner Programme participants. This Privacy Policy explains how we collect, use, process and safeguard your information as a partner in our referral programme.
This policy applies specifically to individuals and entities who participate in the Stockovaa Partner Programme to earn commission by referring customers to our business management platform. By registering for and participating in the Programme, you consent to the data practices described here.
We protect your partner data with the same security standards we apply to the customer platform itself.
2.1 Partner registration information
When you apply to join our Partner Programme, we collect:
- Full name, and whether you are joining as an individual or a business
- Email address and phone number
- Address and country of residence
- Payout details for commission payments
- Website URL and social media profiles, if applicable
- Marketing experience and audience information
| Data category | Information collected | Purpose |
|---|---|---|
| Identity data | Name, identity documents, tax information | Partner verification, tax compliance |
| Contact data | Email, phone, address | Communication, programme updates |
| Financial data | Payout account or wallet details, payment preferences | Commission payments, tax reporting |
| Marketing data | Website, social media, audience information | Partner approval, performance optimisation |
| Performance data | Referrals, clicks, conversions, commissions | Commission calculation, programme analytics |
2.2 Referral and tracking data
We automatically collect information related to your partner activity:
- Unique referral links and tracking codes
- Click-through data and traffic sources
- Referred customer information, anonymised for privacy
- Conversion rates and subscription data
- Commission earnings and payment history
- Partner dashboard usage and login activity
2.3 Marketing and communication data
- Marketing materials downloaded and used
- Email engagement metrics such as opens, clicks and responses
- Webinar and training session attendance
- Support ticket history and feedback
- Survey responses and programme feedback
3.1 Programme administration
- Processing partner applications and verification
- Creating and managing partner accounts
- Generating unique referral links and tracking codes
- Providing access to the partner dashboard and resources
- Monitoring programme compliance and performance
3.2 Commission management
- Tracking referrals and attributing conversions
- Calculating commission earnings and bonuses
- Processing commission payments and withdrawals
- Generating tax documentation and reports
- Handling payment disputes and adjustments
3.3 Partner support and training
- Providing marketing materials and resources
- Delivering training and educational content
- Offering technical support and assistance
- Sharing performance insights and optimisation tips
- Running partner webinars and events
3.4 Programme improvement and analytics
We analyse partner data to identify successful strategies, improve conversion rates and improve the partner experience. This includes studying traffic patterns, conversion metrics and partner feedback.
We do not sell or rent partner information to third parties. We may share your data in the following specific circumstances.
4.1 Service providers
We work with third-party service providers for:
- Payment processing and banking services for commission payouts
- Email marketing and communication platforms
- Analytics and tracking software
- Customer support and help desk systems
- Tax reporting and compliance services
Where you choose an international payout method, the provider that moves the money receives the personal and financial data it needs to do so. Depending on your choice that may be a mobile money operator, PayPal, Wise, Payoneer, or a correspondent bank in the international transfer chain. Each of them handles your data under its own terms as well as ours.
4.2 Legal and compliance
We may disclose partner information when required to:
- Comply with tax reporting obligations
- Respond to legal requests, court orders or subpoenas
- Prevent fraud or investigate suspicious activity
- Protect our rights, property or safety
- Enforce partner agreement terms and conditions
4.3 Aggregated data
We may share aggregated, anonymised programme statistics for marketing and business development, such as:
- Total number of active partners
- Average commission earnings, anonymised
- Programme growth and performance metrics
- Industry benchmarking and case studies
We never share individual partner earnings, personal banking information, or specific performance data with other partners or with unauthorised third parties.
5.1 Tracking technology
We use cookies, pixel tags and similar technologies to:
- Attribute referrals to the correct partner
- Track the customer journey from click to conversion
- Prevent fraudulent or duplicate referrals
- Calculate accurate commission payments
- Analyse marketing channel effectiveness
5.2 Customer data protection
While we track referrals for attribution, we protect referred customer privacy by:
- Sharing only the conversion confirmation data a partner needs
- Anonymising customer information in partner reports
- Not providing access to customer personal details
- Maintaining separate privacy controls for customers
5.3 Attribution period
Referral cookies remain active for the attribution window set out in the Terms of Service, during which any customer subscription is attributed to your partner account for commission purposes.
We implement comprehensive security measures to protect partner information.
6.1 Technical safeguards
- TLS encryption for all data transmission
- A secure partner dashboard with login protection
- Regular security review and vulnerability assessment
- Encrypted storage of sensitive partner data
- Automated fraud detection on commission payments
6.2 Access controls
- Role-based access to partner information
- Multi-factor authentication for sensitive operations
- Regular access reviews and permission updates
- Secure API endpoints behind the dashboard
6.3 Financial security
All commission payments are processed through secure, encrypted payment channels with fraud protection.
We retain partner data according to the following schedule:
| Data | Retention period |
|---|---|
| Active partner data | Retained while the partnership is active |
| Commission records | 7 years, for tax and regulatory requirements |
| Referral tracking data | 5 years, for performance analysis |
| Communication history | 3 years from the last interaction |
| Marketing materials usage | 2 years after programme termination |
| Tax documentation | 7 years, a legal requirement |
When a retention period expires, we securely delete the data using industry-standard destruction methods.
As a partner, you have the following rights:
- Access to data. Request copies of all personal data we hold about your partnership.
- Data correction. Update incorrect information in your partner profile and payout details.
- Data export. Download your performance data, commission history and referral reports.
- Marketing opt-out. Unsubscribe from partner newsletters and promotional communications.
- Account deletion. Request deletion of your partner account, subject to the record retention requirements above.
- Processing objection. Object to certain processing activities where the law permits.
To exercise any of these rights, contact the partner support team at partners@stockovaa.com. We aim to respond within 24 to 48 hours of receiving your request.
We welcome partners from all regions. The programme is designed to support international participation while maintaining high standards of data protection and secure payment.
- Data is processed and stored in accordance with applicable data protection regulation
- We implement appropriate safeguards for cross-border data transfers
- Partners are responsible for meeting their own local tax obligations
- We work to global privacy and financial compliance standards
- Commission payments are processed through secure, internationally recognised channels
The specific transfer mechanism that applies to partners in the United Kingdom and the European Economic Area, and the supervisory authority you may complain to, are being documented and will be published in this section. Until then, contact the Data Protection Officer address below and we will tell you what applies to your country.
10.1 Data accuracy
Partners are responsible for:
- Providing accurate registration and payout information
- Updating profile information when it changes
- Maintaining current contact details
- Reporting suspicious activity or security concerns
10.2 Privacy compliance
When promoting Stockovaa, partners must:
- Include appropriate privacy notices on their own websites
- Comply with email marketing and consent requirements
- Respect customer privacy and data protection rights
- Follow applicable advertising and marketing regulation
We may update this Privacy Policy to reflect changes in the programme, in legal requirements, or in our business practices. Partners are notified of material changes through:
- Email notification to all active partners
- A prominent notice in the partner dashboard
- An update posted on the partner programme website
Continued participation in the programme after a policy update constitutes acceptance of the revised terms.
We manage all partner data and payments in line with applicable data protection and financial regulation. Our operations comply with the Nigeria Data Protection Regulation (NDPR) and the Nigeria Data Protection Act (NDPA) 2023, and we apply comparable privacy and compliance standards for international partners in accordance with their local requirements.
Privacy questions
For anything about the data we hold on you as a partner, or to exercise one of the rights in section 8.
- Partner support
- partners@stockovaa.com
- Data protection officer
- privacy@stockovaa.com
- Support
- Partner support centre
The other documents
- Partnership AgreementThe deal itself. How referrals are tracked, how the 25% is calculated, when you are paid, and what each side agrees to do.
- Terms of ServiceThe rules around the deal. Who may join, what you may and may not say when promoting us, confidentiality, termination and dispute resolution.